Refund & Returns Policy

  • Returns and Refunds
    1. Change of mind: Please choose carefully and review product descriptions prior to purchasing. Change of mind refund or credit is not accepted. QYORA™ are unable to determine how the product has been stored and or handled once with Customer.
    2. Delivered broken:

      QYORA™ to be notified within 2 days of receipt of goods, a replacement product will be sent out free of charge. After 2 days it will not be honoured.

  • Refund after use: will not be honoured
  • Received incorrect product: we do our best to ensure the order is accurate. If you do however receive the wrong product, steps to resolve are:
    1. A replacement product organised and dispatched ASAP
    2. Product to be returned to QYORA™ as received. Unopened and not tampered with
    3. Return incorrect product with free of charge shipping